Refund Policy
Return & Refund Policy – Saleca
Effective Date: April 9, 2026
At Saleca, customer satisfaction is important to us. If you are not completely satisfied with your purchase, please review our return and refund policy below.
Returns
You may request a return within 14 days of receiving your order.
To be eligible for a return:
- The item must be unused and in the same condition you received it.
- The item must be in its original packaging.
- Proof of purchase or receipt is required.
Non-Returnable Items
Certain items cannot be returned, including:
- Opened or used perfumes
- Personalized or custom items
- Digital photography services once delivered
- Gift cards
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed and credited to your original payment method within 5–10 business days.
Exchanges
We only replace items if they are defective or damaged.
Return Shipping
Customers are responsible for return shipping costs unless the item was damaged or incorrect.
Contact
If you need assistance, please contact us at:
Info@saleca.net
